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Frequently Asked Questions

Everything you need to know about buying, selling, and collecting with Bissets.

01.

About The Watch

What is a skeleton watch?

A skeleton watch is a watch whose dial is cut away, or removed entirely, so you can see the movement working inside. Instead of hiding the mechanics, it makes them the design. The Senza is a skeleton watch with an automatic movement, so the gears you see are powered by your wrist, not a battery.

Automatic means self-winding. A weighted rotor inside the watch turns as you move, winding the mainspring and powering the watch, no battery required. Wear it regularly and it keeps running. If it stops after sitting unworn, just put it back on or wind the crown and reset the time.

The Senza’s 41mm case is machined from 316L stainless steel, a surgical-grade, hypoallergenic alloy known for its strength and resistance to corrosion. The glass is scratch-resistant sapphire crystal.

The case is 41mm with a 21mm lug width — a versatile size that suits most wrists and works for both smart and casual wear.

02.

Ordering
& Delivery

We offer free, tracked delivery across the UK.

UK orders are typically dispatched within 1–2 business days and arrive within 3–5 business days.

All major credit and debit cards and Apple Pay / Google Pay via secure checkout.

03.

Returns
& Warranty & Care

We offer a 14-day return window on every order. If your watch isn’t right for any reason, get in touch within 14 days of delivery and we’ll arrange a full refund. Watches must be returned in the same condition you received them, complete with all original packaging, documentation and accessories. Once we’ve received and inspected your return, your refund is processed within 3–5 business days to your original payment method. If your watch arrives damaged or not as described, contact us straight away and we’ll cover all associated costs. See Delivery & Returns for full details.

Wipe the case and glass with a soft, dry cloth, avoid knocks and extreme temperatures, and keep it away from strong magnets. If you don’t wear it daily, a watch winder will keep the automatic movement running.

FAQ

Still Have
a Question?

If we haven’t answered what you were looking for, we’d love to hear from you directly.

We aim to respond to all enquiries within one business day.

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